Pacific Inn Of Redwood City

Old room. Dingy rooms. Absolutely shady.

Overall great for the rate but not 2 star, an economy room qith mostly working/good amenities.

Good - I went for the Spa Tub. Staff was a little abrasive - had some issues getting additional towels. Comp. breakfast was ok, but nothing sensational.

It's an expensive area. This is not a 2* hotel, it's a 1* motel. Not customer-focused. Room service is required at least once every other day, according to policy printed at front desk. Each time (twice) that I requested no room service, I was asked very aggressively, even with hostility, whether I'd had room service the previous day. I had, but felt as if I was doing something wrong for asking. Maybe they are like this because have people using the place for illegal activities; if so, that's hardly reassuring. The second time I asked, I was told that one is only allowed to decline room service twice per week, even though the policy states once every other day. I didn't want to debate it and simply said this is why I wasn't extending my stay; the response was "Well, we don't own the hotel, we're only employees." Maybe it's a general response, because I wasn't even heated up about it. ...read more

Rooms were clean and presentable, with great facilities: hair dryer, iron & board, kitchenette, coffee maker, fridge and plenty of storage. The bathrooms need some renovation, but everything was clean. The hotel staff was friendly and very helpful. ...read more